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Privacy Policy

Privacy Policy - RUIFQ
Last Updated: March 2, 2026

This Privacy Policy describes how RUIFQ (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from ruifq.com (the “Site”) or otherwise interact with us in connection with Series A Smart Bidet (Remote Control); Series A Smart Bidet (Side Control); Series B Smart Bidet (Remote Control); Series B Smart Bidet (Side Control) (collectively, the “Products”).

By accessing or using our Site, you agree to the terms of this Privacy Policy.

Personal Information We Collect

When you visit the Site, place an order, contact customer support, register an account, or subscribe to marketing communications, we may collect:

  1. Device Information: Collected automatically via cookies, log files, and Website beacons (e.g., IP address, browser type, time zone).
  2. Information You Provide Directly: Collected directly from you to fulfill our contract (e.g., name, billing address, shipping address, payment information, email address, and phone number).

How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Legal Basis & Consent

We collect and process personal information based on one or more of the following legal grounds, depending on your location:

  • To perform a contract with you (e.g., processing and shipping orders);
  • To comply with legal obligations;
  • With your consent (e.g., marketing communications);
  • For our legitimate business interests, provided those interests are not overridden by your privacy rights.

You may withdraw your consent to marketing communications at any time by following the unsubscribe instructions included in our emails.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

  1. We use Shopify Inc. to power our online store and process certain personal information on our behalf.
  2. We share information with third-party logistics and warehouse Partners in the U.S. and Canada to facilitate shipping.
  3. We may share your information to comply with applicable laws and regulations or to protect our rights.

Cross-Border Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, including the United States and Canada, where our service providers and warehouse Partners operate.

By using our Site, you acknowledge and consent to such cross-border transfers, subject to appropriate safeguards required by applicable law.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You may opt out of targeted advertising through your browser settings, platform privacy settings, or by adjusting your cookie preferences where available.

Data Retention

We retain Personal Information for as long as necessary to:

  • Fulfill the purposes outlined in this Policy;
  • Provide warranty and after-sales services;
  • Comply with tax, accounting, and legal requirements;
  • Resolve disputes and enforce agreements.

When no longer required, information will be securely deleted or anonymized.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights – United States

Depending on your state of residence, you may have certain privacy rights. If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:

  1. The right to know what Personal Information we collect and how we use it;
  2. The right to request deletion of your Personal Information;
  3. The right to correct inaccurate Personal Information;
  4. The right to opt out of the sale or sharing of Personal Information;
  5. The right to limit the use of sensitive Personal Information;
  6. The right to non-discrimination for exercising your privacy rights;
  7. We do not sell Personal Information as defined under California law;
  8. We do not sell personal information for monetary consideration.

If you would like to exercise these rights, please contact us via:

Your Privacy Rights – Canada

If you are a resident of Canada, your personal information is protected under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws. You have the right to:

  1. Request access to the personal information we hold about you;
  2. Request correction of inaccurate information;
  3. Withdraw consent where processing is based on consent;
  4. File a complaint with the Office of the Privacy Commissioner of Canada.

If you would like to exercise these rights, please contact us via:

Children’s Privacy

Our site and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a minor without parental consent, we will take steps to delete such information promptly.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after such updates constitutes acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us via: